Return Policy
At EmbroideryByAydin, we take pride in creating unique and personalized products tailored specifically for you. Each item is meticulously crafted with attention to detail to ensure it meets your expectations. Due to the personalized and custom-made nature of our products, we regret to inform you that we do not accept returns or exchanges.
Confirmation of Personalization:
Before placing an order, please review all personalization details, including spellings, dates, and other custom elements, to ensure accuracy. Once an order is placed, changes cannot be made, and the sale is considered final.
Quality Assurance:
We are committed to delivering products of the highest quality. In the rare event that you receive a product with a manufacturing defect or an error on our part, please contact our customer service team within 24 hours of receiving your order. We will promptly address the issue and provide an appropriate solution.
Cancellation Policy:
Orders for personalized and custom-made items can be cancelled within 24 Hours of placement. After this period, the order is considered in progress, and cancellations are not possible.
Customer Support:
If you have any concerns or questions regarding your personalized order, please reach out to our customer service team at [customer service email] or [customer service phone number. We are here to assist you and ensure your satisfaction with our products.
Thank you for choosing EmbroideryByAydin. We appreciate your understanding of our policy, which allows us to maintain the high standards of customization and craftsmanship that define our brand.
If you have any further inquiries, please do not hesitate to contact us.